{"id":44,"date":"2020-04-27T20:46:00","date_gmt":"2020-04-28T03:46:00","guid":{"rendered":"http:\/\/support.eoni.com\/?p=44"},"modified":"2021-10-07T13:58:27","modified_gmt":"2021-10-07T20:58:27","slug":"setting-up-your-voice-mail","status":"publish","type":"post","link":"https:\/\/support.eoni.com\/?p=44","title":{"rendered":"Setting Up and Accessing Your Business Voice Mail"},"content":{"rendered":"\n<p class=\"has-small-font-size\"><strong><em>The following instructions are for voice mail typically used with a business using Yealink or Polycom desk phones.  For basic home voice mail <a href=\"http:\/\/support.eoni.com\/?p=59\">click here<\/a>.<\/em><\/strong><\/p>\n\n\n\n<p>My extension _________ My password _________&nbsp;<\/p>\n\n\n\n<p>Your voice mail has an ID (which is your extension) and a password.&nbsp;&nbsp;<\/p>\n\n\n\n<p>You are encouraged to record a greeting as soon as possible to help callers know they have reached the correct person or department.&nbsp;&nbsp;<\/p>\n\n\n\n<p>You can record up to 9 different greetings and select which of the greetings to play to callers without having to re-record the greeting.&nbsp; You will need to keep a note of what you say on each of your greetings numbered 1-9. It is recommended that your normal\/default greeting be greeting number 1 for to get started.&nbsp; You could consider using: 2 when you are on vacation, 3 when you have special temporary announcements, 4 if have temporary work schedule change, etc.<\/p>\n\n\n\n<p>Voice mail can be accessed using your normal desk phone.&nbsp; Also you may optionally have a copy of voice mail audio recordings sent to your email.  If you listen to a voice mail in your email the voice mail message will still be treated as a new voice mail on the desk phone.&nbsp;&nbsp;<\/p>\n\n\n\n<p>To initially access your voice mail, update your greeting or change your password you should&nbsp; use your desk phone.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Your initial voice mail password is _____,&nbsp; you will need to change your password immediately.<\/p>\n\n\n\n<p>How to access your voice mail using your assigned desk phone:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Press the button on your desk phone the looks like a paper envelope <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/IGU4dRnkisg0slGSMOKDHGCOrXChgz3seHz9WyH7-Z8FvdchnXT5WYtlRHU1tFSs9LNK8bG_kcCoIqjY0gHYHKf69IsloOL3B7mKhuAZwsTD2nKRx1WOPaC_ZRDf1S2swFQIpJGN\" width=\"22\" height=\"22\"><\/li><li>You will hear \u201cplease enter your password followed by pound\u201d<\/li><li>Dial your password and press #<\/li><li>If you have new messages to listen to the system will announce the number of messages and how to hear the messages.<\/li><li>If you want to setup your voice mail greeting, record your name or change your password press 5 (for advanced options)<\/li><\/ol>\n\n\n\n<p>If you need to any voice mail box from any phone in your organization<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>dial *98#<\/li><li>You will be prompted for your ID (which is your extension) followed by #<\/li><li>You will be prompted for your password followed by #<\/li><\/ol>\n\n\n\n<p>If you need to access voice mail from outside your organization call your organization ask to be transferred to your extension when you hear your voice mail greeting press * to access your voice mail.\u00a0 You can also have us add an option to add a phone number or add voice mail access to one of your existing menus.<\/p>\n\n\n\n<p>Voice mail messages can also be delivered to your email.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The following instructions are for voice mail typically used with a business using Yealink or Polycom desk phones. For basic home voice mail click here. My extension _________ My password _________&nbsp; Your voice mail has an ID (which is your extension) and a password.&nbsp;&nbsp; You are encouraged to record a greeting as soon as possible [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-44","post","type-post","status-publish","format-standard","hentry","category-hpbx"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/posts\/44","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.eoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=44"}],"version-history":[{"count":12,"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/posts\/44\/revisions"}],"predecessor-version":[{"id":363,"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/posts\/44\/revisions\/363"}],"wp:attachment":[{"href":"https:\/\/support.eoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=44"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.eoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=44"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.eoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=44"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}