{"id":59,"date":"2020-04-27T18:42:40","date_gmt":"2020-04-28T01:42:40","guid":{"rendered":"http:\/\/support.eoni.com\/?p=59"},"modified":"2020-10-09T13:50:40","modified_gmt":"2020-10-09T20:50:40","slug":"how-to-setup-your-home-voice-mail","status":"publish","type":"post","link":"https:\/\/support.eoni.com\/?p=59","title":{"rendered":"Setting Up and Accessing Your Basic Home Voice Mail (VoIP)"},"content":{"rendered":"\n<p class=\"has-small-font-size\"><strong><em>The following instructions are for voice mail typically used at home or your business associated with a single telephone number served with VoIP.  If you are looking for the analog voice mail <a href=\"http:\/\/support.eoni.com\/?p=158\" data-type=\"post\" data-id=\"158\">click here<\/a>.  If you are associated with a business using Yealink or Polycom desk phones please <a href=\"http:\/\/support.eoni.com\/?p=44\">click here<\/a>.<\/em><\/strong><\/p>\n\n\n\n<p>Your ID is your 10 digit phone number _________ <\/p>\n\n\n\n<p>Your password _________&nbsp;<\/p>\n\n\n\n<p>You are encouraged to record a greeting as soon as possible to help callers confirm they have reached the correct person.<\/p>\n\n\n\n<p>You can record up to 9 different greetings and select which of the greetings to play to callers without having to re-record the greeting.&nbsp; You will need to keep a note of what you say on each of your greetings numbered 1-9. It is recommended that your normal\/default greeting be greeting ID number 1 for simplicity.&nbsp; For business customers you could consider use other greetings 2 when you are on vacation, 3 when you have special temporary announcements, 4 if have temporary work schedule change, etc.  We do not encourage home users to communicate you are away from your home for your personal safety.<\/p>\n\n\n\n<p>Voice mail can be accessed using your home phone.&nbsp; Also you may optionally have a copy of voice mail audio recordings sent to your email. If you listen to a voice mail in your email the voice mail message will still be treated as a new voice mail on the desk phone.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Accessing voice mail using your home phone:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>dial *98#<\/li><li>You will hear \u201cplease enter your password followed by pound\u201d<\/li><li>Dial your password and press #<\/li><li>If you have new messages to listen to the system will announce the number of messages and how to hear the messages.<\/li><li>If you want to setup your voice mail greeting, record your name or change your password press 5 (for advanced options)<\/li><\/ol>\n\n\n\n<p>If you need to access voice mail from another phone <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>dial your home phone<\/li><li>while your voice mail greeting is playing press *<\/li><li>you will be prompted for your password followed by #<\/li><\/ol>\n\n\n\n<p class=\"has-small-font-size\">This voice mail is on the Fusion platform.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The following instructions are for voice mail typically used at home or your business associated with a single telephone number served with VoIP. If you are looking for the analog voice mail click here. If you are associated with a business using Yealink or Polycom desk phones please click here. Your ID is your 10 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-59","post","type-post","status-publish","format-standard","hentry","category-voice"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/posts\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.eoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=59"}],"version-history":[{"count":14,"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/posts\/59\/revisions"}],"predecessor-version":[{"id":174,"href":"https:\/\/support.eoni.com\/index.php?rest_route=\/wp\/v2\/posts\/59\/revisions\/174"}],"wp:attachment":[{"href":"https:\/\/support.eoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=59"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.eoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=59"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.eoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}