This document is for use by telecommunications carriers to know how to interface with PriorityONE to handle LNP requests. The web site porting.p1tel.com redirects here.

  • About PriorityONE
    • PriorityONE Telecommunications (ACNA PYO) is a subsidiary of Eastern Oregon Net, Inc. (EONI)
    • PYO has a single LRN 5416242999
    • PYO SPID is 0760
    • PYO only does business in Oregon
    • PYO uses long timers (T1 and T2)
  • Port Out Requests
    • All requests should be submitted via our vendor port-out portal (VPOP)
    • If you require a customer service record (CSR) you can place a check in the CSR certification box in the port out request within VPOP.
    • Requests submitted via email address or by any other method may incur significant delays in processing or may not be processed.
  • Hours of operation and holidays
    • Normal business hours are Mon-Fri 8am to 5pm Pacific Time.
    • Closed for holidays (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Years Eve)
    • After hours emergency assistance may be available at billable rates.
  • Porting Intervals:
    • Simple Ports of 1-9 TNs = 1 business day.
    • Complex Ports 10 or more TNs = 3-5 business days.
    • Submissions received after 2pm Pacific time will be considered received the next business day.
  • Escalation Procedures and Contact:
    • If you have a problem with your CSR/LSR requests or have not received a response within 2 business days please follow the below escalation list:
      • Level 1 email lnpadmin@p1tel.com
      • Level 2 call provisioning escalation: 541-624-2640
      • Level 3 call network operations center: 541-962-6363