Reboot, restart and reset are not the same things Your EONI services use equipment that has special custom settings required to enable the delivery of your services. Pressing the reset button erases these settings. In case you do not want to read any further please know never, EVER press the reset button. Restart, reboot and […]
Category: Tips
RouteThis Helps EONI
RouteThis Helps is an app that runs on iOS and Android devices including phones and tablets. This app gathers general diagnostic information about our customer’s network and send that information to EONI support safely. The app is only active when the customer has the app open. EONI has partnered with RouteThis to help solve customer […]
About Gigabit Speeds
Your actual speeds you experience on your devices may vary for various reasons. Please read this article to understand those reasons. EONI fiber plans offering up to 1000 megabits download and up to 1000 megabits upload are also referred to as gigabit plans. 1000 megabits = 1 gigabit. EONI services are advertised in bits not […]
WIRED: 7 security tips
Great advice everyone can use! https://www.wired.com/story/7-security-tips-family-holiday-tech-support/
Use a wired Ethernet instead of WiFi
Please see this article for more details: https://mashable.com/article/use-ethernet-instead-of-wi-fi/