Polycom VVX phones have an enhanced feature key we have added to each phone to transfer an active call directly to the voice mail box of an extension without ringing the extension. To transfer the current call directly to voice mail: Do not press transfer, hold or any other buttons Look at the row of […]
Category: business hosted voice
information on our business phone systems
Setting Up and Accessing Your Business Voice Mail
The following instructions are for voice mail typically used with a business using Yealink or Polycom desk phones. For basic home voice mail click here. My extension _________ My password _________ Your voice mail has an ID (which is your extension) and a password. You are encouraged to record a greeting as soon as possible […]
EONI and PriorityONE Hosted Voice Phone System Help Instructions
Contact Us If you have non-urgent technical problems, questions or need to make changes to the phone system please send an email to hpbx@eoni.com If you have an urgent technical issue please call 541-962-6363 If you have billing questions please call 541-962-7873 or email billing@eoni.com Self Service Phones not ringing properly? Confirm do not disturb […]
How to Setup Your Own Interactive Voice Response (IVR) Menu and Recording
Requirements to create your recording: Recording password Recording ID Your script of what to say in the recording A list of each option the caller will dial and where the caller should be connected when that option is dialed Steps to setup your recording (read all before proceeding): create a new document, copy and paste […]